Scrunchies (2-piece pack)
Anti-wrinkle
Softness
Breathable
Flexistretch technology
Strong seams
To keep your product in the best condition, it is important that you wash it at the lowest speed of the washing machine and do not mix it with clothes of other colors, DO NOT use bleach, turn and iron the garment inside out.
In dark colors such as black and navy, use the lint remover frequently.
The estimated delivery time is 2-10 business days.
All delivery times listed are estimates and may be subject to change. If we are unable to deliver your order within the estimated time frame, we will notify you after placing the order to resolve the issue as quickly as possible.
Once the order is placed, you will receive a confirmation email with the details of your purchase. Please note that the order cannot be modified or changed after this, so we ask that you review the delivery information before making payment and provide a valid email address.
All orders are shipped from Mexico. Please note that orders are processed based on item availability.
Shipping costs are calculated upon entering the delivery address and are subject to the destination country.
Please note that any import duties or customs taxes are determined in the destination country and will be billed directly to you as a customer.
We will contact you if there are any issues with your order or the information provided.
Once the merchandise in transit arrives at the address provided by the buyer, responsibility for the package falls on the customer.
Work and Chill is not responsible for packages that are lost or stolen after they have been invoiced and confirmed as delivered to the correct shipping address.
Work and Chill is not responsible for orders sent to incorrect addresses provided by the customer.
Work and Chill is not responsible for shipping or delivery delays caused by unforeseen weather conditions or other uncontrollable events.
If you require a faster delivery time than the stated deadline, please contact customer service at the following number: +1 6027108652 or via email to coordinate the fastest possible delivery (ventas@workandchill.com)
The price of the products plus shipping to your country is what is considered at the end of the purchase, however, it is an estimate and any other import expenses or additional fees that are generated according to the regulations and policies of each country are variable and do not are the responsibility of Work & Chill. Therefore, by proceeding with the purchase and payment of your products, you accept the commitment to pay the import fees that are generated by being an importer of these products.
REFUND
Work and Chill does not issue refunds for confirmed purchases.
Refunds are only applicable in the case of a confirmed manufacturing defect. In such cases, Work and Chill will cover the cost of return shipping and will either replace or refund the item.
The customer must report the issue within 48 hours of delivery, providing photo evidence and a description via email to ventas@workandchill.com or WhatsApp at +52 477 401 8990.
Once the item is received, it will be reviewed and audited by our team:
— If the defect is confirmed, a refund or replacement will be issued at no additional cost.
— If the item passes inspection and no defect is found, no refund will be processed. If the customer wishes to retrieve the item, they will need to cover the return shipping fee.
All items must be returned in original condition: unused, unwashed, unaltered, and with original tags.
EXCHANGES
Exchanges are only accepted for size adjustments within the same model and must pass an audit upon return.
Final sale, embroidered, discounted, or altered items are not eligible for exchange.
Customers must notify us within 5 business days of receiving the order, via email at ventas@workandchill.com or WhatsApp at +52 477 401 8990.
Customers in the United States must ship the item back using the carrier of their choice. Once the item arrives, it will be inspected by our quality team:
— If the exchange is approved, the customer will receive payment instructions to cover the cost of the new shipping label.
— If the item is not approved, the customer must cover the return shipping fee if they wish to have the item sent back.
Items must be in pristine condition: unused, unwashed, and with tags attached.
Only one exchange per order is allowed.
We strongly recommend consulting our size guide before purchasing to ensure the perfect fit from the start.