EXCHANGES AND REFUNDS
EXCHANGE AND RETURN POLICIES
Work and Chill does not refund money on a purchase.
Changes are subject to conditions and can only be related to the size and color of the purchased model.
To report any anomaly or defect with the product, you have 48 hours to notify by email (ventas@workandchill.com) or WhatsApp +524778810222 by sending photographic evidence and description of the conditions. (Does not apply if it has been intentionally handled, washed, embroidered, painted or faded).
To make an exchange, you have 5 business days after the delivery date to request it and notify it via email or WhatsApp to receive shipping instructions. Shipping costs are responsibility of the customer. The garment must be in optimal condition: no stains, unwashed and with tags. There are no changes in embroidered models. Once your request is received and the garment is in good condition, you will be followed up on any of the official communication channels.
We suggest you check your measurements in the size guide before placing your order so you can enjoy your purchase.
Work and Chill does not refund money on a purchase.
Changes are subject to conditions and can only be related to the size and color of the purchased model.
To report any anomaly or defect with the product, you have 48 hours to notify by email (ventas@workandchill.com) or WhatsApp +524778810222 by sending photographic evidence and description of the conditions. (Does not apply if it has been intentionally handled, washed, embroidered, painted or faded).
To make an exchange, you have 5 business days after the delivery date to request it and notify it via email or WhatsApp to receive shipping instructions. Shipping costs are responsibility of the customer. The garment must be in optimal condition: no stains, unwashed and with tags. There are no changes in embroidered models. Once your request is received and the garment is in good condition, you will be followed up on any of the official communication channels.
We suggest you check your measurements in the size guide before placing your order so you can enjoy your purchase.