REFUNDS

Work & Chill does not issue refunds under any circumstances.
All confirmed purchases are final and may only be subject to an exchange under the conditions described below.

---

EXCHANGES

Exchanges are only accepted for size or color adjustments within the same model, and the item must pass a quality inspection upon return.

Final sale, embroidered, personalized, discounted, or altered items are not eligible for exchange.

Customers must notify Work & Chill within 5 business days of receiving the order via email at envios@workandchill.com or WhatsApp at +52 477 881 0222 to receive instructions.

• The customer is responsible for covering both the return shipping fee and the new shipping label for the replacement item.

• If the item does not pass inspection, the exchange will not be approved. If the customer wishes to retrieve the item, they must cover the return shipping cost.

Items must be in pristine condition: unused, unwashed, unaltered, and with all original tags attached.
Only one exchange per order is allowed.

Work & Chill strongly recommends reviewing the Size Guide before making a purchase to ensure the correct fit from the beginning.